hotel
Samsung Hotel Package
This is a brand new front-of-house hospitality package which brings a totally different level of functionality and integration to the marketplace

 

To create SPA (Samsung Property Administrator) Hospitality, we teamed up with one of the most respected hospitality software companies in the UK and Europe, Tiger Communications plc. Their customers include almost every well-known hotel chain including Marriott, Le Meridien, Four Seasons, DeVere and Thistle. Tiger and Samsung have worked in collaboration, designing this software specifically to complement the Samsung OfficeServ 7000 Series, the award-winning next-generation hybrid platform which provides a traditional or IP-based wired and wireless solution for voice and data communication. Samsung SPA Hospitality is ideal for use as a standalone system for guesthouses and smaller hotels. Alternatively for larger hotels, it can be fully integrated with new or existing front-of-house or voicemail and messaging systems. It has been designed to be fully integrated into the Samsung OfficeServ 7000 series business communications platform, giving it some very unique features - and a higher level of integration than other 'off the shelf' solutions are able to provide.

 

These include:

  • A fully-integrated messaging system that gives full voicemail facilities for all rooms, with all messages and settings being cleared from the system when a guest checks out.
  • Synchronised check in and check out with guest name and pre-pay facilities for accommodation and extras, as well as phone charges.
  • Customer-controlled or system-controlled wake up calls. Ability to set message indication on room phones.
  • Clearing of all customer-set extension facilities on check out, including wake-up calls, call forwards, guest name and so on.
  • Room-to-room dialing can be allowed or barred on an individual room basis.
  • Ability to set room status whilst actually in the room -for example, 'requires cleaning', 'ready for occupancy' or 'maintenance required'.
  • Reservations and telephone call management
  • Guest History Database
  • User Configurable Rates and Tariffs
  • Multilanguage capability
  • Express check-in facility
  • A range of extended reporting tools which are specifically relevant for the hospitality industry, such as end of day audit history and room occupancy reporting.

It also supports both DECT (Digitally Enhanced Cordless Technology) and WIFI options for workers such as maids, Room service staff, Duty Managers or security personal who are constantly mobile around the premises. Please call us now on 08000832083 now for more information.