Business Water Supply

Business Water Supply in a changing water marketWater Tap Running

In April 2017, the largest competitive water retail market in the world opened for business, bringing the biggest change to the water sector since privatisation.

This new market means 1.2 million businesses, charities and public sector organisations in England are no longer restricted to buying water services from their regional monopoly. Instead, they can shop around, renegotiate, and find the right deal for them. If customers don’t like the service they get, they can take their business elsewhere.

This market could deliver lower bills, help people use less water, lead to improved services, and see new offers and bundles emerge.

Along with the benefits which could be available, businesses and other organisations want to know there is appropriate protection for them. And there is. We are closely monitoring and regulating the market and if we need to intervene in the market to protect customers, we will do so. We have also set limits on the price customers pay if they don’t switch or renegotiate a new deal, to prevent them losing out.

In this new, more competitive marketplace, it will pay to have a reliable utility broker looking out for your best interests.

Our team is dedicated to getting the best deal. We anticipate that most businesses will be able to save up to 25% on their commercial water bills.

How does the market work?

The market will work like many other open utility markets (such as telecoms, electricity and gas). Retail suppliers will buy wholesale services, (the physical supply of water and/or removal of wastewater), and offer a package to sell to eligible customers.

Regional water companies will continue to serve non-eligible and household customers. The new market works alongside the existing market in Scotland, which is regulated by the Water Industry Commission for Scotland (WICS).

Why not let our team take the strain and switch your supply to the most competitive supplier? We will monitor the account and renew contracts as and when required.  We keep you informed every step of the way.  All we need is a letter of authority to act on your behalf.